Jim Alexander

Software Engineer & Product Developer

Melbourne, Australia

I'm a software engineer and product developer with a strong focus on creating pragmatic, scalable solutions. With years of experience in full-time and contracting roles, I've worked across various industries, from fintech, large-scale retail, and enterprise SaaS, solving complex challenges. I'm passionate about building software that makes an impact.

Atlassian

Senior Software Engineer Feature Lead ITSM Data Center

Currently building and contributing to many innovations and features across various products in the servicedesk team at Australia's biggest tech company.

Working on several key projects across the servicedesk team:

  • Change Management Calendar: Developed a comprehensive tool for users to efficiently manage and schedule their requests and tickets
  • Comment Restrictions: Enhanced the comment system with granular controls allowing restriction of comments to specific groups or roles
  • Share Request with Groups: Extended the ticket creation workflow to enable sharing requests with designated groups or roles
  • Queue Groups: Improved agent efficiency by implementing functionality to group and organize different queues together
  • Visual Regression and A11y Tool: Created an internal development tool that automatically enforces accessibility standards and checks for visual regressions across pull requests

Myer

Developer Payment Systems Enterprise Solutions Large-scale Retail

Implemented and was responsible for various point-based payment methods and a handful of other large projects, including payment handling for one of Australia's biggest retailers.

  • Implemented Commonwealth Bank authentication integration enabling customers to login and make purchases using their CBA points
  • Developed Velocity authentication system for points-based purchases through the Velocity rewards program
  • Built and deployed tools.myer.com.au, an internal developer platform for managing feature toggles and environment configurations

InBill

Owner Accounting Integration SaaS Fintech

A tool I built and maintain that integrates with your accounting software for businesses to better manage their accounts payable processes across various teams and projects.

Built a comprehensive accounts payable management solution that:

  • Seamlessly integrates with popular accounting software platforms
  • Streamlines invoice processing and approval workflows
  • Provides real-time visibility into payment statuses
  • Enables multi-team collaboration on financial processes

Visit inbill.com.au to learn more.

Simpson Construction

Full-time / Contracting Project Management System Integration Full-stack

Developed solutions to a variety of technical challenges, including automating tendering processes and creating project management tools.

Developed a comprehensive project management, ERP, and CRM system featuring:

  • Automated Tendering System: Built a solution for generating PDF tenders from templates, tracking tender status, and managing the bidding process
  • Project Management Suite: Created tools for project creation, management, and on-site data collection
  • HR Management Portal: Implemented systems for employee management, payroll processing, and digital timesheeting

Wolfdene

Contracting Fintech SaaS Full-stack

Built and maintain a system for team members to manage the accounts of hundreds of companies on a single dashboard where they can generate reports and consolidate decision making.

Developed an enterprise-level financial management platform that:

  • Consolidates data from multiple Xero accounts into a unified dashboard
  • Provides advanced reporting and analytics capabilities
  • Streamlines financial decision-making processes
  • Enables efficient management of multiple company accounts

Milieu

Excel Add-in Xero Integration Custom Functions Financial Tools

Built a bespoke Excel add-in that integrates with Xero accounting software, enabling in-house accountants to efficiently work with cross-organizational data in customized formats.

Developed a comprehensive Excel integration solution featuring:

  • Custom Excel Functions: Created specialized functions for fetching data with high-precision filtering capabilities
  • Interactive Task Pane: Built a documentation and control center within Excel for complex data operations
  • Xero OAuth Integration: Implemented secure authentication and data access from Xero's accounting platform
  • Cross-organizational Data Tools: Enabled seamless access to and manipulation of data across multiple organizations